DED Website


  
Does the website meet your needs?*
 
Very Satisfied
Satisfied
dissatisfied
Very dissatisfied
Not Applicable
 
 
 
Does the website provide full-fledged services?*
 
Very Satisfied
Satisfied
dissatisfied
Very dissatisfied
Not Applicable
 
 
 
How satisfied are you with communicating via the website?*
 
Very Satisfied
Satisfied
dissatisfied
Very dissatisfied
Not Applicable
 
 
 
Please rate your overall satisfaction with DED’s Website.*
 
Very Satisfied
Satisfied
dissatisfied
Very dissatisfied
Not Applicable
 
 
 

E-Services


  
Does the e-services meet your needs?*
 
Very Satisfied
Satisfied
dissatisfied
Very dissatisfied
Not Applicable
 
 
 
Are the e-services provide useful and efficient?*
 
Very Satisfied
Satisfied
dissatisfied
Very dissatisfied
Not Applicable
 
 
 
Do you trust transacting using our e-services?*
 
Very Satisfied
Satisfied
dissatisfied
Very dissatisfied
Not Applicable
 
 
 
Please rate your overall satisfaction on DED’s e-Services.*
 
Very Satisfied
Satisfied
dissatisfied
Very dissatisfied
Not Applicable
 
 
 

Business in Dubai Smart Application

  
Does Business in Dubai App meet your needs?*
 
Very Satisfied
Satisfied
dissatisfied
Very dissatisfied
Not Applicable
 
 
 
Does Business in Dubai App provide useful and efficient services?*
 
Very Satisfied
Satisfied
dissatisfied
Very dissatisfied
Not Applicable
 
 
 
Do you trust transacting using our App?*
 
Very Satisfied
Satisfied
dissatisfied
Very dissatisfied
Not Applicable
 
 
 
Please rate your overall satisfaction on Business in Dubai App.*
 
Very Satisfied
Satisfied
dissatisfied
Very dissatisfied
Not Applicable
 
 
 

Contact Center


  
Is the contact center agent Familiar with DED procedures?*
 
Very Satisfied
Satisfied
dissatisfied
Very dissatisfied
Not Applicable
 
 
 
Is the information provided by our contact center agent updated?*
 
Very Satisfied
Satisfied
dissatisfied
Very dissatisfied
Not Applicable
 
 
 
Please rate your satisfaction on communication with DED through the contact center.*
 
Very Satisfied
Satisfied
dissatisfied
Very dissatisfied
Not Applicable
 
 
 
From where do you prefer getting DED’s Services?*
 
DED’s Website
Tas’heel Services Centers
Contact Center
Social Media Channels
Business in Dubai App
 
 
 
Please rate your satisfaction with DED’s complaint management through e-services and Business in Dubai App.*
 
Very Satisfied
Satisfied
dissatisfied
Very dissatisfied
Not Applicable
 
 
 
Suggestions / Comments*